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Career Connections: Supply Chain Manager

4 minutes

(narrator) Chuck Leibin has been working for Sysco for 20 years.

(Chuck) I'm responsible for operations of the warehouse on both inbound and outbound receiving.

(narrator) As director of warehousing, he has his laptop and cell phone close to stay in constant communication. A typical morning starts with a summary of inbound deliveries, making sure they're on track.

(Chuck) After that, I perform some administrative functions consisting of labor management, payroll, a lot of meetings at Sysco to measure where we're at and how we're performing, then turn to night shift. We look our case count for the outbound, we look at staffing, set up night shift, then I'll monitor it.

(narrator) Inbound merchandise is brought into the warehouse starting at 5:00 in the morning.

(Chuck) We bring product from all over, break it down, store it until it ships. Outbound, we load overnight for the next day's delivery. We have until 6:00 to fill our customers' orders, then load the trucks, deliver them the next day.

(narrator) The plant runs 24 hours daily, 6 1/2 days a week.

(Chuck) We shut down the plant from Saturday night about 9:00 when our last Saturday delivery's made, then reopen the plant for outbound on Sunday around 3:00.

(narrator) According to Chuck, fulfilling the customer's needs is challenging, but also rewarding.

(Chuck) We have a wide customer base. We're in Northeast Ohio with all kinds of climate challenges. When we get special requests from a customer, when you address those and meet 'em, it's satisfying.

(narrator) Chuck comes from a management background, but started as an entry-level supervisor.

(Chuck) Regardless of your background in management, you have to learn how Sysco ships groceries. Everybody that comes into management here starts on night shift. That's the nuts and bolts of the machine. It drives us. I started at night, moved to days, picked up other positions with the company, and eventually came back to the warehouse.

(narrator) He believes there is great opportunity in this business, and students can prepare while in school by focusing on math and computers.

(Chuck) Regardless of what function you're working at, whether you're in operations, a forklift operator or a driver, whatever you're doing, you're using computers. Take advantage of any computer training you can get. It's up to you what field you want to go into. Finance wouldn't hurt. Marketing certainly wouldn't hurt, okay? Business wouldn't hurt. Any function. Sysco employs all those careers.

(narrator) According to the U.S. Bureau of Labor Statistics, a storage manager's median salary is $93,180 a year.

Funding to purchase and make this educational production accessible was provided by the U.S. Department of Education:

PH: 1-800-USA-LEARN (V) or WEB: www.ed.gov.

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Meet a warehouse manager who explains how he uses supply chain computer technology to monitor inbound and outbound products. He is responsible for product inventory and fulfilling order requests. Part of the "Career Connections" series.

Media Details

Runtime: 4 minutes

Career Connections
Episode 1
5 minutes
Grade Level: 7 - 12
Career Connections
Episode 2
6 minutes
Grade Level: 7 - 12
Career Connections
Episode 3
3 minutes
Grade Level: 7 - 12
Career Connections
Episode 4
5 minutes
Grade Level: 7 - 12
Career Connections
Episode 5
5 minutes
Grade Level: 7 - 12
Career Connections
Episode 6
4 minutes
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Career Connections
Episode 7
7 minutes
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Career Connections
Episode 8
7 minutes
Grade Level: 7 - 12
Career Connections
Episode 9
6 minutes
Grade Level: 7 - 12
Career Connections
Episode 10
6 minutes
Grade Level: 7 - 12