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Career Connections: Human Resource Manager

5 minutes

(Describer) Beside four different-size different-color circles connected by lines, title: Career Connections.

(Describer) Title: Human Resource Manager.

(female narrator) This is how an average day begins for Laura Good.

(Describer) She types.

You're loading your computer, looking at the emails that came in overnight, so generally there's quite a few.

(narrator) Responding to emails is her responsibility as director of human resources for custom home builder Schumacher Homes. Her main responsibility is as a liaison between the employer and employees. This morning, I had three payroll questions, I had five PTO requests, I had a few life insurance requests, and some supervisors have asked me for assistance in helping with employee relations with problems they may have. That was just between 7:30 and 8:00.

(narrator) Laura spends time in her office communicating by email, phone, or in person. But no matter the work, she leaves her door open, encouraging others to stop in.

(Laura) People come in to unload, and people need to have a place that's safe. And during those conversations, if I hear something that is wrong, I'll tell the employee, "I'm taking this to the next level because what you're telling me shouldn't be happening." It's my responsibility to protect the people,

(Describer) A man paints on a ladder.

bring the issues that may be there to the higher-ups and then see what we can resolve.

(narrator) The employees are her customers, and they always come first.

(Laura) People are why we do what we do, and for human resources, you must have that passion to want to help somebody and know that you're going to have some long days ahead of you.

(narrator) Schumacher Homes is a company with 325 employees nationwide. When it comes to the duties of being in human resources, it's up to Laura and just one other person. My other person takes care of the payroll and the math related to it. I take care of the strategy, benefits, and the recruiting.

(narrator) The number of people in HR varies, but it's usually one HR person per 150 people.

(Laura) Depending on the company, HR is usually broken into three different factors. You've got your payroll side, you have your benefits side, and then you have your recruiting side.

(narrator) There are different paths to get to Laura's position. It starts with a four-year degree, a foundation in math, and working your way up. If you become an HR manager right out of school, it will be very difficult for you to gain buy-in because you have no experience to pull it all together. Take speech classes and any business class that will get you there. Focus on accounting because part of what I do is running a budget.

(narrator) According to the Bureau of Labor Statistics, a median salary for a human resources manager is $99,720 a year. Working in human resources at a construction company can be much different from other companies. Her job involves recruiting many positions and levels of experience.

(Laura) In the accounting role, you have to have experience and that college degree. You have to know how to do math, read an income statement and generate one.

(narrator) However, when recruiting on the construction side, education isn't always a priority.

(Laura) If you're looking for a pipe fitter, show me some pipe fitting. If you're looking for a house framer, you're going to look at their experience.

(narrator) For Laura, watching people she recruited grow is one of the greatest rewards. I've had the opportunity to recruit very green people in, who have not a lot of experience coming in the door. I have four people I brought in through various companies that are now vice presidents in other companies, and, you know, I take pride in that because they have all come back to me and said, "Thank you for giving me the opportunity."

Funding to purchase and make this educational production

(Describer) Titles: For more information, visit OhioMeansJobs.com. Western Reserve Public Media. Copyright 2015. Funding to purchase and make this educational program accessible was provided by the U.S. Department of Education. Contact the Department of Education by telephone at 1-800-USA-LEARN, or online at www.ed.gov.

accessible was provided by the U.S. Department of Education:

PH: 1-800-USA-LEARN (V) or WEB: www.ed.gov.

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A resource manager has many roles, including recruiting, screening, and training job applicants. They also act as a liaison between employers and employees. Part of the "Career Connections" series.

Media Details

Runtime: 5 minutes

Career Connections
Episode 1
5 minutes
Grade Level: 7 - 12
Career Connections
Episode 2
6 minutes
Grade Level: 7 - 12
Career Connections
Episode 3
3 minutes
Grade Level: 7 - 12
Career Connections
Episode 4
5 minutes
Grade Level: 7 - 12
Career Connections
Episode 5
5 minutes
Grade Level: 7 - 12
Career Connections
Episode 6
4 minutes
Grade Level: 7 - 12
Career Connections
Episode 7
7 minutes
Grade Level: 7 - 12
Career Connections
Episode 8
7 minutes
Grade Level: 7 - 12
Career Connections
Episode 9
6 minutes
Grade Level: 7 - 12
Career Connections
Episode 10
6 minutes
Grade Level: 7 - 12