Understanding and Resolving Conflicts
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Browse Full-length Non-member TitlesWhy do conflicts occur? How can they be avoided? Can they be resolved? Does someone have to win or lose? Part I shows four ways to deal with conflict that make it worse. Part II focuses on resolving conflicts, with emphasis on verbal and non-verbal communication skills. Demonstrates both roadblocks to communication and ways to make it better. Encourages using "I" messages.
Media Details
Runtime: 23 minutes 10 seconds
- Topic: Education, Social Science
- Subtopic: Conflict Resolution, Interpersonal Relations
- Grade/Interest Level: 7 - 12
- Standards:
- Release Year: 1994
- Producer/Distributor: United Learning, Inc.
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