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Getting a Job! for Students Who Are Deaf and Hard of Hearing: Communication During the Interview

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      Before an employer contacts you for an interview, you should take the time to think about what accommodation you may need during the interview. People need different accommodations depending upon their hearing loss as well as their communication preference. It is important, though, that you know what accommodation will work best for you. Some examples of accommodations may be an on-site interpreter, an FM system, speech to text real-time captioning, a video remote interpreter, or remote captioning services. There are a number of other accommodations available as well. What's important is for you to know what works best for you. There are two different ways for you to ensure that you have the accommodations you need for the interview. First, if you're receiving support from a government agency, be it Vocational Rehabilitation, or Voc Rehab, or perhaps support from a One-Stop Career Center, these agencies can provide assistance in coordinating as well as paying for accommodations that you may need for your interview. If, however, you are not working with Voc Rehab, a One-Stop Center, or another government agency, that means that when you are contacted for the interview, you must inform them of your need for the accommodation, and that is the time to make your need known. You don't want to do this at a later point or to show up for the interview unable to communicate effectively. Keep in mind that the Americans with Disabilities Act, or ADA, is there to protect you and to guarantee you access, good access, in this case, for an interview. Now, it is your responsibility to communicate your need for the accommodation and to do so in a reasonable timeframe. If you ask a week or two in advance, that's plenty of time, but waiting until the last minute is not reasonable. If you're unfamiliar with the protections provided to you under the Americans with Disabilities Act, we have a video that outlines the ADA that you can view on the PEPNet website. You should recognize that the minute that you enter the room, interviewers begin to make determinations about you based on your demeanor, your behavior, and your body language. Your body language consists of communication that you convey through your composure, your posture, as well as your attitude. Body language consists of your movement, as well as your eye gaze, whether you have consistent eye contact with the interviewers or not. Here some suggestions for how you can communicate during the interview to make sure that you make a good first impression on those interviewing you. First, be on time, or better yet, be a little bit early. Secondly, provide a handshake and a smile. When you greet the interviewer, offer a firm hand shake accompanied with a smile to show the interviewers that you feel confident and that you're friendly. Third, keep eye contact with the interviewers. During the interview, you'll be asked many questions, and you should maintain eye contact. I know that that may be hard, considering that you may be using an accommodation like a captioning service or an interpreter, but if possible, I'd encourage you to maintain as much eye contact as you can. Fourth, consider how you will answer difficult questions. If you're unsure of how to answer a question, it's all right for you to seek clarification or ask that the question be rephrased, and take time to consider your response before providing it. Fifth, you want to ask questions that you may have. You want more information about the company or the position itself. This is the time to ask the questions that you have. Sixth, take the next steps. Before you leave the interview, find out how you can follow up, because you want to thank them and find out when you can expect to hear of their hiring decision. Finally, and very importantly, when the interview is complete, you want to thank the person for the interview, and let them know you're interested in the job-- that you look forward to hearing from them and that you want to be selected for the position.

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      What accommodations are typically available during an interview? How does one decide which accommodations are best? This segment focuses on how to prearrange accommodations for communication and what to expect during an interview. Part of the "Getting a Job for Students Who Are Deaf and Hard of Hearing!" training module.

      Media Details

      Runtime: 7 minutes 5 seconds

      ASL
      Todd, the narrator for the Getting a Job series, faces camera and uses sign language. Caption. These videos are all about getting a job.
      Getting a Job! for Students Who Are Deaf and Hard of Hearing
      Episode 1
      7 minutes 21 seconds
      Grade Level: 9 - 12
      ASL
      Todd, the narrator for the Getting a Job series, faces camera and uses sign language. Text on image reads, "Hard skills." Caption. Hard skills are specific skills that you have learned.
      Getting a Job! for Students Who Are Deaf and Hard of Hearing
      Episode 19
      7 minutes 56 seconds
      Grade Level: 9 - 12
      ASL
      Todd, the narrator for the Getting a Job series, faces camera and uses sign language. Next to him, an image of a group of young men and women giving a thumbs up. Caption. The right attitude will guide your actions along that course.
      Getting a Job! for Students Who Are Deaf and Hard of Hearing
      Episode 18
      10 minutes 42 seconds
      Grade Level: 9 - 12
      ASL
      Todd, the narrator for the Getting a Job series, faces camera and uses sign language. Next to him, an image of a woman looking down at a mobile phone. Caption. The first step after the interview is to follow-up.
      Getting a Job! for Students Who Are Deaf and Hard of Hearing
      Episode 16
      4 minutes 38 seconds
      Grade Level: 9 - 12
      ASL
      Todd, the narrator for the Getting a Job series, faces camera and uses sign language. Next to him, an image of 3 women meeting in an office setting. Caption. You must inform them of your need for the accommodation.
      Getting a Job! for Students Who Are Deaf and Hard of Hearing
      Episode 15
      7 minutes 5 seconds
      Grade Level: 9 - 12
      ASL
      Todd, the narrator for the Getting a Job series, faces camera and uses sign language. Next to him, an image of 3 people in business attire seated in chairs against a white wall. Caption. So now it's time to start preparing for your interview.
      Getting a Job! for Students Who Are Deaf and Hard of Hearing
      Episode 14
      7 minutes 31 seconds
      Grade Level: 9 - 12
      ASL
      Todd, the narrator for the Getting a Job series, faces camera and uses sign language. Next to him, an image of people wearing business attire smiling and standing in a line. Caption. So whom should you ask to serve as a reference for you?
      Getting a Job! for Students Who Are Deaf and Hard of Hearing
      Episode 17
      8 minutes 19 seconds
      Grade Level: 9 - 12
      ASL
      Todd, the narrator for the Getting a Job series, faces camera and uses sign language. Next to him, an image of a stack of polaroid portrait photos. Caption. There are a number of occupations to choose from.
      Getting a Job! for Students Who Are Deaf and Hard of Hearing
      Episode 2
      8 minutes 34 seconds
      Grade Level: 9 - 12
      ASL
      Todd, the narrator for the Getting a Job series, faces camera and uses sign language. Next to him, an image of a hammer and gavel. Caption. You have rights as well as responsibilities.
      Getting a Job! for Students Who Are Deaf and Hard of Hearing
      Episode 3
      6 minutes 37 seconds
      Grade Level: 9 - 12
      ASL
      Todd, the narrator for the Getting a Job series, faces camera and uses sign language. Next to him, an image of a front door that reads, "Vocational Rehabilitation Service Center." Caption. To fit your individual needs and employment interests.
      Getting a Job! for Students Who Are Deaf and Hard of Hearing
      Episode 4
      7 minutes 5 seconds
      Grade Level: 9 - 12