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Business Etiquette: Professionalism 101

29 minutes 19 seconds

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Business experts and a focus group of young professionals advise viewers on the proper way to conduct oneself in different types of work-related situations. Among the many topics covered are nonverbal communication, handling dissatisfied customers, and composing professional emails. The focus group also offers tips and anecdotes on appropriate behavior at work. Part of the "Professionalism 101" series.

Media Details

Runtime: 29 minutes 19 seconds

Topic: Business, Careers, Language Arts
Subtopic: Communication, Industry, Job Skills
Grade/Interest Level: 11 - 12
Standards:

Release Year: 2012
Producer/Distributor: Learn 360
Series: Professionalism 101
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Instructor's Guide

Bald man with glasses sits at his desk holding up a piece of paper and looks at a woman with brown hair wearing a black sport coat and blue blouse standing on the other side of his desk. Caption. Is really just good manners.

Computer graphic of a beige paper that reads, "Chain of command," next to a graph paper that reads, "Working together." In the background is crumpled piece of paper with illegible text. Caption. Chain of command.