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Customer Service: An Attitude, Not an Occupation

20 minutes 15 seconds

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The bottom line for any position is keeping the customer happy. In this age appropriate program young earners see firsthand what makes for good customer service and bad customer service. Once they're on the job they learn the importance of putting the golden rule for customer service into action. Part of The Working World For Young Adults Series.

Media Details

Runtime: 20 minutes 15 seconds

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Woman wearing a black turtleneck speaks to camera in a retail store setting. Title card below reads, Erin Kennedy, Director, Commercial Properties, Northstar at Tahoe. Caption. 80% of people that work in a store, a restaurant.
The Working World For Young Adults
Episode 1
18 minutes 53 seconds
Grade Level: 10 - 12
Man seated in a restaurant kitchen speaks directly to camera. Behind him, people wearing aprons prepare food at an island. A partially visible title card below reads, Harold. Caption. You have to perform.
The Working World For Young Adults
Episode 2
20 minutes 15 seconds
Grade Level: 10 - 12
Young woman wearing a red apron stands behind an office desk reaching out a hand in front of her. Displayed products and office supplies are visible nearby. Caption. We are able to shape people's work attitude and work ethic.
The Working World For Young Adults
Episode 3
21 minutes 25 seconds
Grade Level: 10 - 12