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Media Accessibility Information, Guidelines and Research

Speech-to-Text Services: Hiring Qualified Providers

Speech-to-text is one method of providing effective communication access under the law. However, it is more than simply providing technology, it requires the provision of effective services, and speech-to-text services are only as good as the skills of the service provider. When hiring a service provider, a number of qualification factors must be considered. It is imperative that institutions evaluate the quality of service to ensure that effective, real-time communication access is occurring.


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